Last Updated: Jan 10, 2026
Effective Date: May 10, 2024

1. Introduction
Techno House IT Solutions Pvt. Ltd. (“Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy describes the types of information we collect from you when you visit our website, and how we use, store, disclose, and protect that information. This policy is drafted in compliance with the Information Technology Act, 2000, its associated rules, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

By using our website, you agree to the collection and use of your information as described in this policy. If you do not agree, please do not use our website.

2. Information We Collect
We may collect the following types of information:

• Personal Information You Provide: This includes information you give us directly, such as your name, email address, phone number, company name, and project details when you fill out a contact form, request a quote, or subscribe to our newsletter.

• Automatically Collected Information (Usage Data): When you visit our site, we automatically collect certain data through cookies and similar technologies. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.

3. How We Use Your Information
We use the collected information for the following purposes:

• To provide, operate, and maintain our website and services.

• To respond to your inquiries, process your requests, and provide customer support.

• To send you administrative information, updates, security alerts, and support messages.

• For internal business purposes, such as data analysis, audits, and improving our services and website content.

• To communicate with you about our services, promotions, or events, only if you have consented to receive such marketing communications.

• To comply with legal obligations and protect our legal rights.

4. Legal Basis for Processing (Consent & Legitimate Use)
Under the DPDP Act, we will only process your personal data under one of the following conditions:

• With Your Consent: We will ask for your specific, unambiguous, and informed consent before processing your personal data for stated purposes. You have the right to withdraw your consent at any time.

• For Legitimate Uses: We may process data you voluntarily provide for a specified purpose, such as fulfilling a contract with you (e.g., delivering web design services you have paid for).

5. How We Share and Disclose Your Information
We do not sell your personal information. We may share it only in the following circumstances:

• With Your Consent.

• With Service Providers: We may share data with trusted third-party vendors who perform services for us (e.g., hosting, analytics, payment processing, email delivery). These partners are contractually obligated to protect your data and use it only as we instruct.

• For Legal Reasons: To comply with a law, regulation, or legal request; to protect the safety, rights, or property of Techno House, our users, or the public; or to enforce our legal agreements.

• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.

6. Data Retention and Erasure
We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the purpose is served, we will take steps to delete or anonymize your data. You may also request the erasure of your data (see “Your Rights” below).

7. Data Security
We implement reasonable security practices and procedures, including technical, physical, and administrative safeguards, to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

8. Your Rights Under Indian Law
As a Data Principal under the DPDP Act, you have the right to:

• Access a summary of your personal data we hold.

• Correct or complete inaccurate or incomplete personal data.

• Request Erasure of your personal data when it is no longer necessary for the purpose it was collected.

• Grievance Redressal: You have the right to a readily available means of grievance redressal.
  You can exercise these rights by contacting us using the details in Section 12.

9. Cookies and Tracking Technologies
We use cookies (small text files stored on your device) to enhance your experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.

10. Children’s Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent/guardian and believe your child has provided us with data, please contact us, and we will take steps to delete such information.

11. Links to Other Websites
Our website may contain links to third-party sites. This Privacy Policy applies only to our website. We are not responsible for the content or privacy practices of any linked sites. We encourage you to read the privacy policy of any site you visit.

12. Grievance Officer & Contact Information
As required by Indian law, we have appointed a Grievance Officer to address your concerns regarding data processing.
If you have any questions about this Privacy Policy, wish to exercise your rights, or wish to file a complaint, please contact:

Grievance Officer
Techno House IT Solutions Pvt. Ltd.
#3-5-881, Old MLA Quarter Hyderguda,
Himayatnagar, Hyderabad,
Telangana 500029, India
Phone: +91 4035966383
WhatsApp: +91 7337374622
Email: info@technohouseit.com

13. Updates to This Privacy Policy
We may update this policy periodically to reflect changes in our practices, technology, legal requirements, or other reasons. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this page regularly.